How We Gather Your Personal Information
When Members visit the Tenant Rewards site, we reserve the right to collect standard web logging information, such as Members’ browser type, IP address, and a record of the pages Members access.
When Members choose to register for the Tenant Rewards Membership, they are asked to provide their name, address, email and other similar information. Financial information that is used for transaction processing, such as credit card information and/or bank information, is not stored by Tenant Rewards. In order to comply with federal and state laws, banking regulations, and other guidelines to minimize risk and authenticate Member identity, Members may be required to offer additional information in order to verify identity or address. This may include Members’ social security number or other personal information. Tenant Rewards may also obtain information about Members from third parties such as identity verification services. Tenant Rewards interacts with its Members via surveys and other means, and in these processes, information may be collected.
Tenant Rewards gathers IP addresses, browser types, and session information in order to administer the site, improve performance, and evaluate Member trends. The information is gathered and aggregated for broad analysis, and is stored for less than three years from the date collected.
Customer Service Correspondence
Correspondence with Members, including emails and faxes, may be retained. We retain these records in order to improve customer service, investigate possible fraud or criminal activities, monitor violations of Tenant Rewards’ Terms of Service, and to otherwise protect Tenant Rewards’ legal interests.
Tenant Rewards will not give, sell, rent, or share this information to other parties for their marketing purposes. In an effort to maintain validate the authenticity of each Member transaction, Tenant Rewards may validate personal information Members provide, or request additional information from credit bureaus or other third parties, to assist us in establishing and authenticating a Member’s account, and verifying the accuracy of the information that Members provide. Information obtained from third parties and linked with your personal information is safeguarded by confidentiality agreements and to the extent required by law.
When Tenant Rewards Members sign up for a third-party service, we share only the contact information that is necessary for the third party to provide such services. We may disclose personally identifiable information to appropriate parties that are or may be involved with your real estate transaction including but not limited to your mortgage lender, real estate broker/agent, escrow officer, and/or title company. Third parties are not authorized to use personal information except for the purpose of providing those services. Otherwise, Tenant Rewards will not share or give
Members’ personal information to others unless in the rare case that Tenant Rewards believes it is necessary to cooperate with regulators or law enforcement authorities or similar legal request including the protection of our rights or the rights of others. If a Member objects to personal information being transferred or used as described in this Privacy Statement, please do not register to use the Tenant Rewards service or use this website.
Members may choose to opt into research studies offered by Tenant Rewards or other non-commercial groups. Those who choose to opt-into these studies are authorizing Tenant Rewards to provide the personal information needed for the study. This opt-in can be changed any time by changing your Member profile.
The Tenant Rewards site may contain links to other sites, including links left by other Members in an area. Message boards and/or any postings/entries are not monitored by Tenant Rewards. Any links posted are wholly the responsibility of the Member who posted them. Tenant Rewards is not responsible for the privacy practices of such other sites. We encourage our Member to be aware when they leave our site to read the privacy statements of each website that collects personally identifiable information. This privacy statement applies solely to the Member experience at the Tenant Rewards website.
Data Access and Security
Nearly the entire Tenant Rewards website doesn’t run under secure web protocols. Any secure protected area of the Tenant Rewards service may allow our customers, using a unique username and password, to access account information and transaction reporting, and to initiate or process transactions directly from the Website. Tenant Rewards does not store Member’s personal financial information.
We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. If a Member believes that to have been involved in an unauthorized transaction, contact Tenant Rewards by sending an email to info@TenantRewards.com.
If Tenant Rewards learns of a security systems breach we may attempt to notify affected Members electronically so they can take appropriate protective steps. By using the Tenant Rewards service, Members agree that Tenant Rewards may communicate with Members electronically. Tenant Rewards may post a notice on this Website if a security breach occurs. If this happens, Members will need a web browser enabling Members to view the Tenant Rewards.com website. Tenant Rewards may also send Members an email at the email address you have provided to us. Depending on where each Member lives, Members may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice of a security breach) Members should notify us at info@TenantRewards.com.
As described in the Tenant Rewards Terms of Service, Tenant Rewards is available only to residents of the United States. By using the Tenant Rewards service, Members expressly consent to the transfer and processing of personal information in the United States and elsewhere as Tenant Rewards deems necessary to provide the Tenant Rewards service. Tenant Rewards strives to meet the laws and practices of the United States. Residents from other countries should not use the service, and should not expect that laws and practices from their country will be adhered to.
Merger or Sale
In the event of a change of ownership control over Tenant Rewards, information collected by Tenant Rewards will be treated as an asset, and may be transferred except to the extent the law may prohibit such transfers.
Notification of Changes
Limitations of Liability
Under no circumstances shall Tenant Rewards be liable for any special, incidental or consequential damages that result from the use of the information or materials on this site, even if Tenant Rewards, or an authorized representative of Tenant Rewards, has been advised of the possibility of such damages.
Contacting Tenant Rewards
Any Member with a question or concern regarding the Tenant Rewards service should contact Tenant Rewards at info@TenantRewards.com. In the event that a Member remains unable to resolve his/her concerns, Tenant Rewards is committed to cooperating to achieve a proper resolution.
This policy is governed by the laws of the State of Washington without giving effect to any principles of conflict of law.